Skip to content

Planning Guide

What to test before trusting your backup connection.

Turn a second connection into a documented recovery plan for the applications that matter.

A backup router is installed. The critical applications have not been tested over it. The next step is to identify the dependencies, define the recovery scope and validate the actual workflow.

Illustrative opening—not a customer case study.

A backup connection should be evaluated through the applications it is intended to support. The useful question is not simply whether the router is connected, but what the operation can do after a failure.

Choose the recovery scope

Identify the applications and users that must remain supported. Distinguish essential workflows from traffic that can wait.

Map the dependencies

Record the relevant authentication, DNS, routing, VPN and external application-provider dependencies. Confirm which teams own them.

Test the application

Use approved test procedures and maintenance windows. Validate actual workflows, not only connectivity checks or a speed test.

Review capacity and usage

Document what the alternative connection is expected to carry. Confirm relevant service conditions, allowances and operating limits with the selected provider.

Include power and recovery

Record the equipment and power dependencies in scope. Define how the environment returns to its preferred operating state after recovery.

Document ownership

Make escalation paths, customer responsibilities and communication steps available to the people who will handle the incident.

Treat recovery testing as an agreed service activity. Record what was tested, under which conditions and which exceptions remain.

Related: Resilient Connectivity · Retail & Franchises: backup acceptance scenario · Request an assessment

Review Site Resilience

More planning guides